Conference Review- The Future of Private Banking Conference

ORGANISED BY: 

DATE

29 September 2010

LOCATION

Piccadilly Circus- Central London

INTRODUCTION

8th Annual Conference — Competition for wealth: discuss winning strategies at the UKs premier event.

Marketforce and the IEAs 8th annual conference on The Future of Private Banking will came at a critical time for the private banking industry. As economies show signs that the slow progress towards recovery is beginning, the private banking sector needs to rebuild client relationships and restore trust. Keeping pace with the evolving requirements of high net worth individuals will be critical to future success. This conference brought together high caliber speakers from private banks and family offices to debate the challenges facing the sector and to discuss how the industry can move forward.

09:05 THE ENVIRONMENT FOR PRIVATE BANKS: ASSESSING THE CHALLENGES AHEAD DETAILS

What impact could the proposed reforms to the banking system have on private banks?

What future for offshore centres? The implications of political and regulatory pressure on lenient tax regimes

Navigating the regulatory maze: how will changes in regulation affect private banking?

How significant are the growth opportunities for private banks and are these mainly centred in the Far East?

SESSION ONE: ADAPTING PRIVATE BANKING STRATEGIES TO A CHANGING MARKET

09:30 STRENGTHENING CLIENT RELATIONSHIPS THROUGH A SIMPLER, MORE TRANSPARENT APPROACH

09:50 MOVING BEYOND INVESTMENT MANAGEMENT: ADDING VALUE THROUGH ADDITIONAL SERVICES

10:10 EXPLOITING THE POTENTIAL OF A MAJOR BANKING BRAND: DEVELOPING A PROFITABLE PLAYER DETAILS

10:30 PANEL DISCUSSION: WINNING THE COMPETITION FOR WEALTH DETAILS

In this panel discussion, representatives from the different private banking models will offer their thoughts on the key strategic issues affecting the industry:

What future for the one bank model? How important is access to investment and corporate banking services for clients?

How can less traditional brands differentiate themselves in an environment where reputation is paramount?

Is small beautiful? Where can the boutique model win?

Is the wealthys increased propensity to move their money around an irreversible trend and how should private banks respond?

What impact is the inclination for keeping assets in lower margin asset classes having on strategy?

How must private banks respond to growing external competition to manage the wealthys assets?

11:20 SPOTLIGHT ON WEALTH: EXPLORING THE CHANGING REALITY FOR HNWIS DETAILS

Europes wealthy in the aftermath of the financial crisis: which groups have been hardest hit?

How far will the shift in the global concentration of wealth to the East go?

How have the lifestyles of the wealthy changed? Differentiating between short-term trends and long-term step changes

What impact will higher tax burdens have on the wealthy?

How to spend it? Assessing the appetite for philanthropy and luxury investments going forward

SESSION TWO: UNDERSTANDING AND SATISFYING CLIENT NEEDS

11:45 CATERING FOR INCREASINGLY DIVERSE NEEDS: HOW MUST BANKS ADAPT? DETAILS

Translating greater knowledge of clients into better service

Segmenting by client group rather than wealth: using specialist knowledge to meet client needs

Adopting a team-based approach to servicing clients without losing the personal touch

A softer approach to relationship building: from corporate hospitality to an educational approach

Andrew Haigh

Managing Partner, Entrepreneurs, Coutts

12:05 ADVISORY SESSION

12:25 COMMUNICATING WITH THE CLIENT MORE EFFECTIVELY DETAILS

What information do clients want and how can private bankers deliver it clearly and simply?

Ensuring that client demands for greater transparency are met

Assessing the optimal combination of touch-points: from face-to-face meetings to online

Embracing new technologies: balancing ease of use and increased access with stringent security

12:50 AN RDR PROGRESS REPORT: WHAT MORE NEEDS TO BE DONE BY PRIVATE BANKS TO MEET THE 2012 DEADLINE? DETAILS

14:30 FOCUS ON TALENT: BEYOND BONUSES: MOTIVATING AND RETAINING STAFF IN THE BRAVE NEW BANKING WORLD DETAILS

Ensuring that private bankers remain motivated and fulfilled

Creating a culture of clearer internal communication: ensuring employees understand the banks key objectives

Developing a culture of managers who manage people as well as business

SESSION THREE: PLACING CLIENT INTERESTS AT THE HEART OF PORTFOLIO MANAGEMENT

14:50 ADAPTING INVESTMENT MANAGEMENT STRATEGIES TO AN EVOLVING ENVIRONMENT DETAILS

Meeting client demands for greater simplicity: re-assessing portfolio complexity

A gradual move towards demand for higher returns: the implications for asset allocation

How important is greater asset liquidity for clients and how can investment managers achieve it?

Increasing capital protection: are structured products the answer?

How great an impact will the AIFM have on product and fund choices?

15:10 SELECTING THE OPTIMAL ETF: THE ISSUES AND CHOICES FOR PRIVATE BANKS DETAILS

The due diligence process when choosing an ETF provider

Understanding the correct ETF structure from a client

perspective

The alignment of client interests to ETF fund characteristics

Benefiting from using ETFs to manage asset class exposure

Examining the total cost of ownership of different fund types

16:10 PANEL DISCUSSION: IS OPEN ARCHITECTURE STILL THE MOST CREDIBLE INVESTMENT APPROACH? DETAILS

In house vs guided vs open architecture: which approach is best suited to which type of client?

What level of choice do clients want and what is it economic to offer?

Is open architecture always the optimal system for UHNWIs?

What impact will the need for more stringent due diligence have on the economics of open architecture strategies?

How will the introduction of the RDR affect approaches to investing?

16:40 USING BEHAVIOURAL FINANCE TO MANAGE WEALTH MORE EFFECTIVELY DETAILS

Employing behavioural finance techniques to evaluate true risk appetite

Understanding the emotions surrounding economic decisions more clearly

How can behavioural finance offer a better insight than standard interview and questionnaire techniques?

Developing a clear strategy based on clients overall wealth and their broader affairs

17:05 CHAIRMANS CLOSING REMARKS AND CLOSE OF CONFERENCE