Q: How can I change my username/password?

A: You can change your login information by emailing us at customerservice@moneymappressinfo.com or calling us at 888-384-8339.

Q: How do I access the special reports?

A: As a new or existing customer, you have access to all the reports for the service(s) to which you are subscribed. Please log onto www.moneymappress.com. Once you log in, select the newsletter or trading service to which you are subscribed from the list on the right hand side of the screen. When the next page loads, find the green Quicklinks box in the center of the page and select Research Reports. That will take you to a full list of available reports for that service.

Q: What do I do if my newsletter or research reports wont load?

A: If you are having trouble downloading the PDF version of the reports and issues, you may want to update your Adobe software. Its free and safe to use. To download Adobe, click this link: get.adobe.com/reader. We also provide a HTML-friendly version of most of our publications for your convenience, which you can find on the same website with the PDF version.

Q: How can I update my contact information?

moneymappress.com and clicking the green Manage Your Account link at the top right of any page. You will be directed to your account management page, where you can update your password and mailing address. If you prefer to get some help, you can also email us at customerservice@moneymappressinfo.com or call us at 888-384-8339.

Q: When will I receive my first issue?

A: If you are a Money Map Report or Energy Advantage subscriber, your first mailed issue will be delivered within a month after your subscription start date. You will receive your first email alerts within about one week.

Q: When does my subscription expire?

A: You can check the status of your current subscription by contacting customer service at customerservice@moneymappressinfo.com or by calling 888-384-8339. We will send renewal notifications to you unless you ask not to be notified. If your subscription is on automatic renewal, we will send you a reminder postcard about a month before we renew your subscription.

Q: I am not receiving mail/email from you. What do I do?

A: If you are not receiving mailed issues, please call 888-384-8339 or email us at customerservice@moneymappressinfo.com. Keep in mind, only Money Map Report and Energy Advantage are mailed via USPS mail. If you are having trouble receiving emails from us, follow these directions to make sure your email provider is not flagging our emails as spam: Whitelist Us .

Q: I have a question for Keith, Kent, or another editor; how do I get in touch with them?

A: We appreciate your constructive feedback and questions regarding our services. We rely on your feedback to better serve our customers.

Please send any comments or questions to Customer Service by emailing customerservice@moneymappressinfo.com so that they can be forwarded to the appropriate person.

Please note, however, that while we are happy to assist you, securities and commodities regulations prohibit us from answering any questions that may require a response that might be deemed personal investment advice. Because of these regulations, our editors are unable answer subscriber questions personally. While our editors will often address a question from a subscriber in an alert or newsletter, this is no guarantee that your question will be answered. We will, however, do our best to respond to every email we receive.

Q: Where can I find a broker?

A: Money Map Press is not a broker, dealer, or licensed investment advisor. We are a publisher and are prohibited from providing individual investment advice. As a courtesy to our subscribers, we provide a list of brokers on our website. No person or company on that list should be considered as permitted to engage in rendering personalized investment, legal, or other professional advice as an agent ofMoney Map Press.Money Map Press does not receive any compensation for these services.Additionally, any individual services rendered to Money Map Press by the companies listedare considered completely separate from and outside the scope of services offered by Money Map Press. Anycontact and resulting relationship is strictly between you and the company.

Q: How much money should I invest?

A: We get this question a lot, and its impossible to answer, because every investors objectives and risk tolerance are different.

The short answer: Thats entirely up to you and your broker.

In general, we do recommend two risk management principles: 1) following a position sizing discipline that works for you and 2) using trailing stops to protect your principal and your profits. Beyond that, we cant offer any advice about how much to invest in any position.

One rule of thumb you may want to follow is to make certain you dont have any more than 2% of your risk capital exposed to any single investment (unless specifically advised by the editor).  Studies show that this helps keep risk down to palatable levels, while still allowing you to build a diversified risk portfolio capable of stellar performance over time.

When your 2% max investment is combined with a 25% trailing stop, you should never lose more than 0.5% of the value of your total portfolio on any one play. Lets say you have $100,000 to invest. The max you would put into any position is $2,000. And with a 25% trailing stop, the most you could ever lose in that play is $500 (1/200th of your total).

When it comes to controlling risk and position sizing, there are many rules, but one trumps them all dont play the game if you dont have the cash to back it up.

Note: The Securities and Exchange Commission regulates the financial publication industry. Due to regulations enforced by this agency, we are prohibited from providing our customers with personalized investment advice. Because we are financial journalists not advisors or brokers newsletters and investment advisories should never be interpreted as personalized investment advice. Any decisions related to investment amounts should be left entirely up to you and your broker.

Q: Where can I learn about options trading?

A: Since some of our publications either deal exclusively with options trading or contain the occasional option recommendation, we have put together a primer on options trading that you can download here. Please keep in mind that this should not be interpreted as personalized investment advice and is for educational purposes only.