This page will help you transition from using our previous sites to using our new site.

NGI has combined the publications and content of two websites into one!

Below you will find:

• FAQs for all users
• FAQs for users of intelligencepress.com and/or shaledaily.com
• What’s new on naturalgasintel.com?

1. What newsletters and data are now available exclusively on the NaturalGasIntel.com website:

Newsletters.

• Daily Gas Price Index
• Shale Daily
• NGI — Weekly Newsletter

Data…

• Bidweek Price Datafeed & Historical Data
• Daily GPI Data & Historical Data

• Shale Daily Data & Historical Data
• Weekly GPI Data & Historical Data
• Forward Look — Futures Data

2. Help! I forgot my password.

If you created a trial on the new NaturalGasIntel.com website or if you are a current subscriber to any of NGI’s news publications or data products, you will have an account on the new website. If you believe you have an account but cannot recall your password, visit the Retrieve Password page, input your email address, and our system will automatically email you your password. If your email address is not found in our system you will be notified immediately on that page.

3. How can I change my password?

You may change your password and other details like your address on the Account Information page, which you can access by clicking on the My NGI link that appears above the Search box after you have logged in.

4. How do I know which publications are part of my subscription?

For both paid subscribers and trialers, you may quickly and easily determine which publications you have full access to in one of two ways: (1) While logged in, mouse over the My NGI link above the Search box. When you do, a list will appear showing you those publications you are “Subscribed” to and those you are “Unsubscribed” to. (2) While logged in, click the My NGI link above the Search box and the Account Information page will appear. Click on the Subscriptions tab and only those publications for which you have access will appear. On this page you may request that your subscriptions be renewed or canceled.

5. I need help/have questions and want to communicate with a person.

No worries! You may contact NGI during regular business hours (Eastern Time) Monday through Friday. Send an email to: info@naturalgasintel.com. Chat with us by clicking on the “Chat with NGI” button on the lower right of any page. Or give us a call at: 1-800-427-5747.

1.How do I access/download PDF files that are part of my subscription(s)?

PDF’s are available at the top/right of each News publication “home page.” Previous PDF issues are available under the View Archived Issues drop down. The current issue’s PDF is also available from the right sidebar on most pages, about halfway down the page under the green Subscriber Content area.

2. How do I view natural gas spot prices?

A list of all 120+ NGI natural gas cash market prices for the most recent trading day is always found on naturalgasintel.com/dailyprices. You may also access it by clicking the Cash Market Prices link found in the right sidebar of the Daily GPI section of the site, under the green Subscriber Content area.

3. Where do I find IntercontinentalExchange (ICE) natural gas prices?

ICE prices for the most recent trading day are now located at NaturalGasIntel.com/ICE. You may also access the list of ICE prices by using the link in the lower/right area of any Daily GPI webpage. Please note only the most recent trading day’s data is available. If you are interested in historical natural gas price data, we recommend you review our NGI Data home page for details.

NYMEX natural gas futures prices are now located at NaturalGasIntel.com/NYMEX. You may also access the list of NYMEX futures prices by using the CME link in the lower/right area of any Daily GPI webpage.